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Leash Holders Union U.S. Shipping Policy
Thank you for shopping at Leash Holders Union. All orders from Leash Holders Union are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at info@leashholdersunion.com.
Where We Ship
Leash Holders Union offers shipping to all USA states, territories, and even APO/FPO addresses.
Processing
We process orders during our normal business hours.
Unless otherwise stated, please allow 1 to 3 business days for us to process your order.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Shipping Rates & Timing
Leash Holders Union has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
Shipping Promotions
We love to celebrate events and reward customers with occasional shipping promotions. This may include free or discounted shipping on your order.
If you wish for your order to arrive sooner than the estimate provided by our free or discounted shipping option, you may be able to choose a faster method for the listed fee.
Please be aware that discounts on shipping or offers of free shipping are often temporary or conditional and may or may not apply to returns and exchanges. Please see our Return Policy for further information, or contact us at info@leashholdersunion.com.
Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at info@leashholdersunion.com.
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at info@leashholdersunion.com.
After an order is shipped, the delivery company is responsible for the package. Some orders may show delivered, please all 1-2 business days after the confirmation. If it is not delivered, please reach out to the delivery provider for more details on package. We are NOT responsible for lost or damaged packages.